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Our Engagement Process

We use a standardized approach to solving any client need, regardless if it is a one-time event or if it is continual.

Our Steps

1
The first step sets the framework for the services and this is determined by establishing and defining the client relationship. Having a clear client goal present develops the foundation on what is to be done, how it is to be completed, and the costs, fees and estimated completion timeframes are created.
2
The next step is to gather all data that will be used to meeting the establish the goal. All data gathered is held in the highest confidence, will only be shared with those that will be part of the proposed solution, and protected to the fullest extent possible. A copy of our privacy policy is available upon request prior to establishing an engagement and will be included with all client documents applicable to the relationship.
3
The information, documents, and results of any questions/answers sessions will then be thoroughly analyzed against the financial status of the client for the purpose of developing an appropriate strategy. Upon completion, the strategy will be presented in the best suited format, subject to client expectations.
4

Acceptance of the strategy by the client is where the implementation phase commences and the ongoing servicing begins shortly afterwards. In the service phase, communication is based on an agreed frequency level. In the event that significant changes occur at either the client or advisor level, the sharing of these changes with the other party will be instrumental in applying any corrective or modification efforts.

This process is a basic guideline only. Any unique set of circumstances that applies to specific client type or service offering may alter the above and will be addressed accordingly and as early as possible in this process.

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